Communal
Simplified Discharge Scheduling
Idea in Health Care
Introduction
We offer a Calendly-like solution for hospitals scheduling Medicare patients’ post-acute care.
Problem
Our team targets healthcare communication silos to enhance interoperability between hospitals and outpatient primary care physicians (PCPs), particularly for patients without assigned PCPs. Independent hospitals and practices, comprising 25% of the healthcare community, struggle with coordinating patient care due to varied electronic health systems (EHRs), resorting mainly to fax and phone calls.
Our solution streamlines post-acute visit scheduling for outgoing hospital patients, reducing coordination efforts from 4 phone calls to 4 clicks for hospital care coordinators. We integrate with diverse EHRs to ensure a user-friendly experience. The lack of technological interoperability in healthcare leads to significant administrative costs (estimated near $250B) and poorer health outcomes, especially for seniors.
A PCP visit post-hospital discharge significantly lowers hospital readmission rates, which are costly (averaging $6 million annually per hospital).
Opportunity
Communal streamlines care coordination for primary care physicians, hospitals, and patients. Our platform reduces administrative burdens, resulting in better care coordination and fewer hospital readmissions. Key features include:
Network of Hospitals and Primary Care Physicians: Connects providers seamlessly.
Efficient Scheduling: Hospital care coordinators can schedule follow-up appointments in just 2 minutes with 4 clicks, replacing lengthy phone calls.
Automated Calendar Integration: Auto-populates in-person or telehealth visits on physicians’ calendars via Electronic Health Record system integration.
Appointment Reminders: Patients and caretakers receive email and text reminders.